Frequently Asked Questions

Can I rent your meeting space?

Fiddleheads has community conference rooms at both our Mequon & Menomonee Falls Cafes. These rooms are available for up to 2 hours for free for all Fiddleheads customers. You can find more details here about our community conference room policies here. To make a reservation please contact our Mequon or Menomonee Falls cafe to check availability. (Reservations CANNOT be made through the contact form below)

Donation and Sponsorship Request

Donation requests are not accepted by phone and must be submitted using the form here. Sponsorship request should also use the form here. Please review our donation/sponsorship policy before submitting your request.

Live music request

Fiddleheads currently does not operate a live music program.

When will my order ship

Orders typically ship within 1-2 business days. All Fiddleheads coffee is roasted fresh to order and may take up to 48 hours to prepare.

Where can I find tracking information for my order

Tracking information will be sent to the email provided at check out. If you do not receive tracking information within 2 business day of submitting your order please contact us using the form below.

Refund Policy

We want you to be totally satisfied with your order and will do our best to correct any errors with your order. If you would like to proceed with requesting a refund please review our refund policy here for more details.

Do you offer Organic coffees?

We source a variety of conventional and organic coffees. However, our facilities are not certified organic and none of our products can be sold with the organic certification.

Do you offer flavored coffees?

We diligently source our coffees from all over the world and take great pride in the coffees we offer. Because of our passion for preserving the unique characteristics of each coffee we do not add any artificial flavors.

Does Fiddleheads offer a wholesale program?

Yes! We serve a number of coffee shops, churches, office building, and restaurants. If you'd like to learn more about our wholesale program we have a lot more info here.

Press/Media inquiries

Please contact us through the form below and a member of Fiddleheads management team will contact you shortly.

Still can't find what you're looking for?

Please fill out the form below and we will do our best to answer any question you may have